Frequently Asked Questions
Covid and what we’re doing.
We are currently adhering to all government regulations and try our best to update our practises as best as we can as any new regulations are announced.
All equipment and leather gloves are sanitised and quarantined for 72 hours minimum before they are used/touched again. All visitors are required to follow any rules we have in place at the time of your visit to keep our staff and the public safe. Any member of the public that refuses to follow the guidelines and rules in place will be asked to leave the premises. We follow the 2 meter social distancing guidelines where possible throughout your experience, however, this cannot always be guaranteed.
We have a range of sanitising options on site throughout any one period of time ranging from disposable gloves to a supply of face coverings and hand sanitiser. You will be asked to apply hand sanitiser before, after and during your experience to help prevent the spread of Covid-19.
If you feel unwell before or on the day of your experience, please alert a member of staff as soon as possible and report your symptoms to the track and trace app. Please do not turn up for your experience. Please contact the office and your experience can be rebooked for a later date.
If you have any other questions or queries regarding our Covid-19 precautions or anything else, please do get in touch, we’d be happy to help.
Can you give me more information on the vouchers?
The voucher can be downloaded for immediate use via your confirmation email. Vouchers are valid for 12 months from the date of purchase. To book, please contact us on 07544696199 or firstname.lastname@example.org
How many participants in a group?
With each group there are no more than 6 participants and 2 spectators (per participant) to a Falconer, to give a great personal falconry experience. We can also cater for any group size, should you wish to bring more than 6 people. Please contact the office on email@example.com or 07544696199.
When do you run the experiences?
All of our experiences are run seven days a week all year through.
What are your company details?
The Hawking Centre Ltd is a registered company in England & Wales. Our registered office address is Ivy Lodge, Honnington Farm, Tonbridge, Kent, TN4 0XD. We’re registered for VAT 312442250. Company Reg No: 11735375
What do the spectators do?
Your spectators are every part of the group and spend the duration with you taking photographs and enjoying the scenery. On the Full Day spectators also enjoy lunch as part of the experience.
What should we wear?
Please wear comfortable clothes for the weather and sturdy shoes. Please also wear long-sleeved clothing.
What happens if it is inclement weather?
We generally fly in most weather conditions, however if the experience is postponed we will call you before 8.30am and offer you another date for your experience.
What age limit is there?
We don’t have an age limit in place. However, we do have a height limit of 1200m tall. Any persons under the age of 18 must be accompanied by and adult participant or spectator at all times throughout the experience.
Where are your experiences held?
The Hawking Centre is permanently based at 1 location on the private estates of Eastwell Manor Hotel in Kent.
Do we get to fly an Eagle?
We currently have 3 eagles with us. Xavier, Moët, and Azul. You will certainly have the opportunity to fly one on the full day experience and hold one on the half day experience.
Can I take my 5 day course over a longer period of time?
You can take the course on either 5 consecutive or non-consecutive days over the year.
Why should we book with The Hawking Centre?
We have been established since 1998 and have worked at the most prestigious UK locations. We pride ourselves on the best customer service, all our locations are high class and our birds are kept in tip-top condition, giving you an incredible Falconry Experience and value for money.